Babyline is a counselling and support service for mothers who are in crisis and struggling to cope.

Mothers in need

We provide counselling and support to birthmothers to mitigate against abandonment, work to support them in their efforts to care for their baby and provide options when they cannot.

Call a social worker

We provide a dedicated phone/WhatsApp service that women in need can contact. This is manned by a full-time, qualified and experienced social worker and trainee social workers.

Get support

Mothers calling in to the BABYLINE will be provided with care, counselling and psychological support. Within 24 hours, the mother will be connected with one of our network partners in her local area.

About BABYLINE

In South Africa support structures for needy mothers are weak. Of the many factors at play within our social construct the biggest contributors to abandonment, illegal abortion and neglect are:

  • High rates of poverty.
  • High rates of gender-based violence and rape.
  • Unemployment, or fear of loss of employment due to an unplanned pregnancy.
  • Shame and stigma (cultural and societal paradigms at play here).
  • Lack of support or safe, legal options when faced with an unplanned pregnancy where they are not judged, shamed, or shunned by their families and communities.

THE PEACE AGENCY is a registered NPO specializing in the care of orphans and vulnerable children, specifically abandoned babies in need of temporary safe care pending family reunification or adoption (please visit www.peaceagency.org.za) Through this work we have encountered mothers in the most severe and desperate circumstances doing everything in their power to provide for their babies. It is because of this experience that we have identified the need for a systemic intervention.

Our network partners include non-profit and faith-based organisations providing support and assistance for women and children in need. BABYLINE will act as a conduit between the mother and these partners who will provide ongoing support and resources for mother and child. The BABYLINE team will track each case to ensure the best possible outcome.